1. Core Principles
When you use the Services, we collect the following information, and use it only as described below:
2.1. Account Information. This may include your name, address, email address and phone number. We use this information in the ways you would expect, such as to deliver our newsletter or products to you.
2.3. Communications With Us. When you send us emails or other communications, such as customer support inquiries, we maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you.
2.4. Usage Information. This includes information about your activity on and interaction with the Services, such as your IP address, your device or browser type, the webpage you visited before coming to our sites and identifiers associated with your devices. This information enables us to analyze how the Services are being accessed and used, and to track performance of the Services.
2.5. Location Information. Your devices (depending on your settings) may transmit location information to the Services. We use this information to customize, improve and protect the Services. For example, we may use your location information to determine local language preferences, or to geotag a post.
2.6. Cookies And Other Technologies. We use these technologies to do things such as remember your preferences, keep you safe, and improve and promote the Services.
When you use the Services, we may share your information only as described below:
3.1. Following The Law. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to comply with the law, protect our rights or prevent fraud or abuse of Oh Yes Designs or our users. When we receive law enforcement or national security requests for information, we strongly believe in privacy and transparency. We scrutinize such requests carefully and challenge requests that are vague, too broad or otherwise unlawful. And when legally permitted, we provide our users with notice that their information is being requested. This notice is provided so that you have the opportunity to challenge such requests.
3.3. Business Transfers. If we're involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal.
While no service is completely secure, the web host we use has a security team dedicated to keeping your information safe. They employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities. Payment information is transmitted using HTTPS encryption, and we maintain a PCI DSS certification.
We'll retain your personal information for as long as we need it to provide you with the Services. You can ask for your personal information to be deleted at any time by contacting us at email@example.com. Please note that there may be latency in deleting your personal information from our servers and backup storage, and we may retain your personal information in order to comply with the law, protect our rights, resolve disputes or enforce our agreements.
We'll send you emails related to your purchases. If you have subscribed to our newsletter, we may also send you marketing or promotional communications, but you can opt out of receiving subsequent marketing or promotional communications by clicking the link marked unsubscribe (or a similar phrasing) that’s included in those communications.
9. Privacy Shield
9.1. Compliance. Squarespace, our hosting services, complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information transferred from the European Union to the United States (“EU Personal Data”). We’ve certified to the Department of Commerce that we adhere to the Privacy Shield Principles and, assuming our certification is approved, you’ll be able to find it here. You can learn more about Privacy Shield by visiting https://www.privacyshield.gov/.
9.3. Inquiries And Disputes. If you have questions you believe to be within the scope of Squarespace's Privacy Shield certification, please contact them first at firstname.lastname@example.org and they'll respond within 45 days. For any complaints that they can’t resolve directly, JAMS is the independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance, and you can contact JAMS at https://www.jamsadr.com/eu-us-privacy-shield. In the event your concern still isn't addressed by JAMS, you may be entitled to a binding arbitration under the Privacy Shield Principles. For purposes of enforcing compliance with the Privacy Shield, Squarespace is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission.
Updated on May 30, 2017